Digital Process Improvement Sr. Operations Manager

This role manages the development and implementation of processes, systems, and infrastructure to ensure high-quality and timely operations in areas such as account services, international securities, transaction processing, or loan support. The position provides leadership and oversight of operational products, technologies, and processes, including strategic roadmap development, system enhancements, and continuous improvement initiatives. It involves managing several departments within a processing unit and overseeing teams like Smart Forms and PDF Forms.