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Digital Product Support Engineer at Flamingo - ApplyBlast

Digital Product Support Engineer

Flamingo

1 month ago

3.3 on Glassdoor

Leeds, West Yorkshire, United Kingdom

Onsite

Full Time

Junior

0 applicants

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About this role

The Digital Product Support Engineer will handle incoming support requests for Caesars Digital products, prioritize and resolve incidents within SLA, and act as a subject matter expert coordinating with internal and third‑party teams. The role involves documenting actions, authoring knowledge articles, and identifying ticketing trends while providing escalation support to customer service teams.

Responsibilities

Intake and prioritize incoming digital product support requests
Coordinate cross‑organizational communication during incidents and releases
Document actions and author knowledge articles

Skills

Qualifications

Associate Degree in Computer Science

About Flamingo

caesars.com

Headquarters

Las Vegas, Nevada, United States

Company Size

10001+ employees

Founded

1937

View Profile

Flamingo is a consumer brand focused on personal care products. The company offers thoughtfully designed grooming and self-care products and sells through direct-to-consumer and retail channels. Flamingo emphasizes accessible, high-quality products and brand-led customer experience. It appears to recruit via a Greenhouse board under the identifier 'flamingo'.