Digital Sales Specialist

1-800 Contacts(2 months ago)

RemoteFull TimeJunior$30,000 - $42,000Customer Service

About this role

This is a remote, full-time Customer Service Chat Agent role with 1-800 Contacts (SeekWell) supporting customers from approved states. The position requires three weeks of mandatory training, evening schedules with required weekend shifts, and offers base hourly pay plus bonus potential. Successful candidates may be eligible for benefits and are expected to engage in a virtual team environment and uphold company values.

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Required Skills

Chat Support
Customer Consultation
Virtual Collaboration
Customer Service
Problem Solving
Decision Making
Performance Metrics
Typing
Technical Proficiency
Time Management

+1 more

Qualifications

High School Diploma
2-3 Years Customer Service Experience

About 1-800 Contacts

1800contacts.com

1-800 Contacts is a leading online retailer specializing in contact lenses and related eye-care products. The company streamlines ordering with online prescription management, reorders and fast shipping, plus customer support that helps verify prescriptions and answer fit questions. They sell major brand lenses, solutions and accessories through their website and mobile app, focusing on convenience, refill reminders, and easy delivery for everyday wearers.

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