Digital Sales Specialist
1-800 Contacts(1 month ago)
About this role
A remote Customer Service Chat Agent role supporting 1-800 Contacts, helping customers with contact lens purchases while working from approved U.S. states. This full-time position begins with a mandatory three-week remote training and includes opportunities for performance bonuses and benefits eligibility. The role emphasizes reliability, adherence to company values, and participation in a virtual team environment.
Required Skills
- Chat Support
- Customer Consultation
- Virtual Collaboration
- Customer Service
- Problem Solving
- Decision Making
- Performance Metrics
- Typing
- Technical Proficiency
- Internet Reliability
+2 more
Qualifications
- High School Diploma or Equivalent
About 1-800 Contacts
1800contacts.com1-800 Contacts is a leading online retailer specializing in contact lenses and related eye-care products. The company streamlines ordering with online prescription management, reorders and fast shipping, plus customer support that helps verify prescriptions and answer fit questions. They sell major brand lenses, solutions and accessories through their website and mobile app, focusing on convenience, refill reminders, and easy delivery for everyday wearers.
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