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Heritage Family Credit Union
The Digital Services Representative I serves as the friendly face of digital banking, helping members manage their finances through video banking, chat, and online support. This role focuses on delivering personalized solutions, resolving complex service requests, and building strong member relationships while promoting relevant financial products and services. The position requires a proactive problem-solver with excellent communication skills who thrives in a fast-paced, member-centric environment.
HFCU serves members in VT, NH, NY & MA with a full line of personal & business accounts: mortgages, home equity loans, credit cards, auto loans & more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Heritage Family Credit Union.
29% below the average for this role
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