Digital Support Engineer
Shell Energy Operations Pty Ltd(7 hours ago)
About this role
A Digital Support Engineer at ServiceStream provides frontline and Level 2 technical support across digital workplace tools, hardware, and software to ensure efficient technology use in a fast-paced environment. The role involves troubleshooting, support, and process improvement to enhance user productivity.
Required Skills
- Windows
- macOS
- Microsoft 365
- Troubleshooting
- ITSM
- Device Support
- Mobile Devices
- Networking
- Automation
- Customer Service
Qualifications
- Bachelor’s degree in IT or Computer Science
- 3+ years in IT support or service desk
- Certifications such as CompTIA A+ or Microsoft 365 Certified
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