HCF Australia
The Digital Support Manager takes ownership of operational support and continuous improvement for member-facing digital services, including mobile apps and Online Member Services. This role focuses on resolving digital identity and access management issues while collaborating with technical teams to enhance the overall member experience. The position involves investigating support queries, identifying trends, and influencing long-term improvements to digital platforms.
Headquarters
Sydney, New South Wales, Australia
Company Size
1001-5000 employees
Founded
1932
HCF is Australia's largest not-for-profit health fund. See our range of cover to find insurance that suits your needs and budget.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HCF Australia.
HCF Australia didn’t post a salary, so this is our estimate from similar listings.
30% below the average for this role
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