Katalyst Surgical, LLC
The Digital Technical Support Engineer I provides expert-level technical support to end users, field representatives, and internal partners to resolve complex customer needs and ensure product performance. This role involves engineering solutions for multi-faceted technical issues, supporting HL7 and third-party medical device integrations, and leading ad-hoc teams for complex escalations. The position also includes mentoring peers, maintaining technical expertise, and collaborating cross-functionally to address service issues.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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