Dining Experience Specialist (Order Taker)

The Dining Experience Specialist is responsible for handling dining and in-room service orders with professionalism and efficiency, ensuring accurate recording and prompt delivery of guest requests. This role serves as the primary point of contact for guest dining needs, maintaining Hilton's exceptional hospitality standards through effective communication with service and kitchen teams. The specialist also assists guests with menu information, special requests, and feedback while supporting upselling efforts.