Dir, E-Commerce Operations - Good Hearts Gear

The Director of E-Commerce Operations leads Good Hearts Gear's digital commerce ecosystem, ensuring the stability, performance, and scalability of the Shopify platform and connected operational systems. This role oversees platform administration, optimization, and integration with key applications and 3PL providers to support accurate product data, dependable fulfillment, and robust reporting. The position partners with Finance, Logistics, and executive leadership to drive forecasting, process development, and team growth as the business scales.