Dir IS Cust Svc & Workplc Tech

The Director of Customer Services & Workplace Technology provides visionary leadership for Information Services functions, overseeing Tier 1 Service Desks, Technology Asset Management, AV/Conference Services, Workplace Collaboration Platforms, and the Network Operations Center. This role ensures service quality, compliance with standards, and alignment of IS services with organizational goals. The position reports to the VP & Chief Technology Officer and focuses on strategic planning, budget management, and team leadership.