HBV
This role involves performing daily activities related to company direct bill operations and resolving routine and complex customer and system issues. The position requires collaboration with agents and internal departments to address customer or process-related problems and analyze unusual transactions. The specialist recommends system and process changes to improve performance and tests billing system changes for accuracy.
Headquarters
San Francisco, California, United States
Company Size
501-1000 employees
New Relic is a cloud-based observability platform that helps teams instrument, monitor, and troubleshoot applications and infrastructure. It ingests metrics, logs, traces, and browser telemetry to provide APM, distributed tracing, real‑user monitoring, logging, dashboards, and alerting. Delivered as a SaaS (New Relic One) with broad integrations and APIs, it’s aimed at developers, SREs, and ops teams for incident response, performance optimization, and uptime monitoring. The platform also provides a centralized telemetry store and query/analytics capabilities (NRQL) to explore and correlate data across systems.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HBV.
HBV didn’t post a salary, so this is our estimate from similar listings.