Direct Consumer Lending Processor

About this role

Responsibilities

• Act as first point of contact and follow up with members applying online or through the Contact Center throughout the loan process from application to funding
• Ensure that all information and risk ratios submitted by loan underwriters and originators is accurate and meets all lending policy, lending guidelines and procedure requirements
• Responsible for maintaining extensive knowledge and communicating lending policy and guideline violations to the originators and underwriters and communicate necessary corrections needed to proceed with loan closing/funding
• Process all loan types for all Arkansas Federal service centers and route to appropriate branch for closing. Ensure all information is entered correctly in all lending software
• Provide members that have open application with appropriate financing options based on credit analysis