Support.com
The Direct Support Professional provides personalized support and assistance to individuals with intellectual and developmental disabilities on a part-time basis. This role involves supporting one to two individuals in residential and community-based activities to promote engagement, socialization, and skill development. The position requires collaboration with families, maintaining accurate documentation, and ensuring compliance with all company policies and training requirements.
Support.com is an online tech support provider that delivers remote, on-demand and subscription-based technical assistance for consumers, small businesses, and enterprise partners. Its technicians offer troubleshooting, virus removal, device setup, software support, network and smart‑home help, and managed IT services via remote diagnostics and screen‑sharing, available 24/7. Support.com also powers white‑label and partner support programs for retailers and service providers, combining support workflows, knowledge resources, and proactive maintenance. Customers choose Support.com for fast access to experienced technicians and scalable support options across devices and platforms.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Support.com.
8% below the average for this role