Director, Admissions Strategy and Operations

Charlie Health Behavioral Health Operations(18 days ago)

New York, NYOnsiteFull TimeDirector$151,000 - $215,000Admissions

About this role

The Director of Admissions Strategy & Operations at Charlie Health leads admissions strategy and operational excellence to improve access to virtual behavioral healthcare. The role partners with senior leadership to shape planning, performance metrics, and cross-functional initiatives that scale admissions capacity and drive organizational growth. This position is based in New York City and supports Charlie Health’s mission to expand access to mental health and substance use disorder treatment.

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Required Skills

Strategic Planning
OKRs
Capacity Planning
Workforce Management
Reporting
Analytics
SQL
Excel
Data Visualization
Project Management

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About Charlie Health Behavioral Health Operations

charliehealth.com

Charlie Health is a telehealth mental health provider that delivers virtual intensive outpatient programs (IOP) and outpatient care for adolescents and young adults. They combine evidence-based individual and group therapy, family coaching, care navigation, and medication management to treat conditions like anxiety, depression, eating disorders, and substance use. Services are delivered by licensed clinicians via remote care designed to keep young people engaged at home and in school. Charlie Health also partners with schools, payers, and employers to expand access to youth-focused behavioral health.