FirstEnergy Corporation
The Director of Business Transformation Process Excellence leads a team focused on redesigning work processes and managing organizational change to ensure sustainable improvements across FirstEnergy's business units. This role is accountable for the durability of transformation outcomes, establishing consistent methodologies, and building internal capability to sustain long-term operational excellence. The position requires strong leadership, strategic communication, and expertise in process improvement and change management frameworks.
FirstEnergy Corporation is a Cleveland/Akron‑area headquartered electric utility holding company that generates, transmits and distributes electricity to millions of residential, commercial and industrial customers across the Midwest and Mid‑Atlantic. It operates a network of regional distribution utilities and transmission assets and provides customer services including billing, outage reporting, energy efficiency programs and supplier choice options. The company emphasizes reliability, safety and grid modernization as it invests in infrastructure and operational improvements.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FirstEnergy Corporation.
9% above the average for this role
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