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© All Rights Reserved. ApplyBlast.com
FirstEnergy Corporation
The Director of Business Transformation Process Excellence leads a team focused on redesigning work processes and managing organizational change to ensure sustainable improvements across FirstEnergy's utility operations. This role is accountable for establishing consistent methodologies, quality standards, and training programs while partnering with business units to drive operational excellence and value realization. The position requires influencing senior leadership, managing third-party partners, and ensuring that process redesigns hold long-term after implementation.
FirstEnergy Corporation is a Cleveland/Akron‑area headquartered electric utility holding company that generates, transmits and distributes electricity to millions of residential, commercial and industrial customers across the Midwest and Mid‑Atlantic. It operates a network of regional distribution utilities and transmission assets and provides customer services including billing, outage reporting, energy efficiency programs and supplier choice options. The company emphasizes reliability, safety and grid modernization as it invests in infrastructure and operational improvements.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FirstEnergy Corporation.
9% above the average for this role
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