Director, Centre Operations
Alberta Motor Association(4 months ago)
About this role
The Director, Centre Operations at AMA is responsible for leading and ensuring operational excellence across multiple retail locations, focusing on delivering a top-notch member and employee experience. This role involves optimizing retail operations while fostering a culture of integrity and collaboration. The director will also drive innovation through omnichannel service delivery to enhance customer interactions in various environments.
Required Skills
- Retail Operations
- Operational Excellence
- Stakeholder Management
- Omnichannel Innovation
- Compliance
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