USAA
The Director, Claims Operations leads and is accountable for auto, property, and other claims operations teams to deliver business results and exceptional member service. The role oversees claims strategy, change adoption, leader development, and operational risk and compliance across multiple geographies (AZ, CA, WA). This position is remote eligible in the continental U.S. with on-site expectations for employees living near a USAA office.
USAA (United Services Automobile Association) is a financial services company providing insurance, banking, and investment products exclusively to military members, veterans, and their families. Founded on a commitment to serve those who serve, USAA offers a wide range of products including auto, home, and life insurance, as well as retail banking and portfolio management services. USAA is consistently recognized as one of the world's most admired companies and a top military-friendly employer.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for USAA.
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