Director, Claims Operations - Injury
USAA
About this role
The Director, Claims Operations at USAA oversees auto and other claims operations teams, accountable for delivering business results and ensuring regulatory compliance. The role focuses on leading change management, claims strategy, leader development, and technology adoption across multiple teams. This position supports USAA’s mission to provide exceptional service to the military community and their families.
Skills
Qualifications
About USAA
usaajobs.comAt USAA, we know the best way to serve our members is by building the best team. Learn more about careers at USAA and view available jobs here.
Recent company news
San Antonio Express-NewsHere’s what we know about what USAA paid out to its executives in 2025
1 day ago
eFinancialCareersReinsurance Analyst Senior (Life Company)
24 hours ago
Carrier ManagementHow State Farm, USAA Boost Customer Retention: Historic Dividends
1 week ago
USAA NewsUSAA Selects Chris Curtin as Chief Marketing Officer to Advance Value-Driven Brand Leadership
2 weeks ago
Campaign USUSAA taps Chris Curtin as CMO
2 weeks ago
About USAA
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for USAA.
Salary
$143k – $274k
per year
More jobs at USAA
Similar Jobs
Director, Claims Operations
S C A N
Director, Claims and Encounters Operations
PacificSource Health Plans
Director, Claims and Encounters Operations
PacificSource Health Plans
Director, Claims and Encounters Operations
PacificSource Health Plans
Director, Claims and Encounters Operations
PacificSource Health Plans
Director, Claims and Encounters Operations
PacificSource Health Plans