Central 1
The Director, Client Delivery Operations & Excellence leads the operational performance and continuous improvement of the Client Delivery function, ensuring teams deliver consistent, high-quality outcomes for clients. This role oversees the service delivery framework and Request Management operating model, establishes performance standards, and identifies opportunities to enhance delivery efficiency. The position partners with Corporate IT on resourcing, incidents, and delivery performance to build a scalable and effective Client Delivery organization.
Central 1 Credit Union is a Canadian financial services provider offering payment solutions, treasury services, and risk and compliance tools to credit unions and financial institutions. Their payment offerings include Interac e-Transfer, international transfers, wires, and real-time rail connectivity for exchange, clearing, and settlement. They also provide economic insights, trust services, and responsible investment guidance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Central 1.
18% below the average for this role
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