Questrade Financial Group
The Director, Client Enablement leads the strategic transformation of the contact center's support ecosystem, uniting five key functions under a cohesive, technology-driven operating model. This role establishes a multi-year capability roadmap and partners with technology groups to integrate automation, self-service, and analytics across all channels. As a senior change leader, the Director coaches people leaders, fosters a continuous improvement culture, and ensures service delivery balances high-quality client experience, efficiency, and regulatory compliance.
Questrade is a Canada-based online brokerage that provides self-directed trading and managed investment solutions for retail investors. It supports registered accounts (RRSP, TFSA), margin and cash accounts, and offers trading in equities, ETFs, options and fixed income via web and mobile platforms. Questrade also operates Questwealth Portfolios (a robo-advisor/managed portfolio service) and supplies research tools and educational resources. Investors choose Questrade for its competitive fees, user-friendly platforms, and alternatives to big-bank brokerage offerings.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Questrade Financial Group.
Questrade Financial Group didn’t post a salary, so this is our estimate from similar listings.
23% below the average for this role
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