Director, Client Services & Operations

The Director, Client Services & Operations leads the Client Services function for Authentic Live, overseeing day-to-day management of client relationships, account strategy, and cross-functional event delivery for premium live experiences. This role serves as a key leader responsible for ensuring every client engagement is executed with excellence from initial planning through post-event reconciliation. The position involves managing and developing the Account Management team while building a best-in-class function that delivers exceptional partnership experiences and drives operational excellence.