Director, Client Services
LabConnect
About this role
The Director, Client Services oversees the delivery of study support, manages a client-facing project management team, and maintains strong customer relationships to ensure mutual value. The role involves strategic planning, team leadership, and collaboration with various departments to optimize study management and client satisfaction.
Skills
About LabConnect
labconnect.comLabConnect is a global central laboratory and FSP (Functional Service Provider) partner that supports clinical trials with technology-driven, customized, orchestrated, and scalable lab services. They deliver centralized lab operations—sample logistics, testing coordination, data integration and reporting, and laboratory oversight—tailored for sponsors and CROs worldwide. LabConnect emphasizes flexible, technology-enabled solutions to streamline trial workflows, ensure data quality and regulatory compliance across global sites. Their services scale from single-study support to enterprise-level lab partnerships.
About LabConnect
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$102k – $139k
per year