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Director Client Services at Sedgwick - ApplyBlast

Director Client Services

Sedgwick

4 months ago

3.2 on Glassdoor

Connecticut

Hybrid

Full Time

Senior

0 applicants

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About this role

This role involves managing strategies for complex client service plans, ensuring client retention and satisfaction, and driving new business opportunities within the insurance sector. The Director will oversee local Client Services staff, facilitate cross-departmental coordination, and handle contract revisions for significant client accounts.

Responsibilities

Develop and execute account management strategies for jumbo clients
Supervise local Client Services staff and ensure performance standards
Lead client renewal negotiations and contract revision processes
Coordinate invoicing, audits, and accounts receivable follow-up
Resolve major customer service issues and implement retention plans

Skills

Qualifications

BS in Business AdministrationCPCU certificationAIC certificationARM designationTwo years account management experience

About Sedgwick

sedgwick.com

Headquarters

United States

Company Size

10001+ employees

Founded

1969

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Sedgwick's tech-enabled risk, benefits, and integrated business solutions include comprehensive claims management and loss adjusting across industries.