Clearstar
The Director, Client Services leads the strategy, performance, and people management for ClearStar's client services function across background and drug/occupational health screening service lines. This senior operational role oversees support delivery via Zendesk and uJET, manages key account relationships, and serves as the primary escalation point for complex client issues. The position ensures compliance, aligns cross-functional teams, and drives continuous improvement in client experience and service KPIs.
Headquarters
Alpharetta, Georgia, United States
Company Size
201-500 employees
Founded
1995
ClearStar, Inc. provides background check software and screening services that help employers screen candidates and make safer hiring decisions. Their platform combines pre-employment background checks, verification and compliance tools with onboarding workflows to streamline HR screening processes. Focused on usability and centralized reporting, ClearStar serves organizations looking for an integrated, compliance-minded solution for candidate screening.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Clearstar.