Drips
The Director, Client Success is a senior leader responsible for setting strategic direction, operational excellence, and team leadership of the client success function. The role manages executive-level client relationships, drives revenue growth and retention, and builds scalable programs and mentorship structures to deliver measurable value.
Drips is a Conversations-as-a-Service platform that delivers real two-way customer conversations at scale using AI-powered SMS, voicemail, and scheduled phone calls. It helps businesses automate personalized outreach and engagement across voice and text channels while preserving natural, human-like interactions. Emphasizing conversational quality (“it’s all about how you say it™”), Drips provides tools and integrations to orchestrate campaigns, schedule calls, manage replies, and scale compliant customer communication.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Drips didn’t post a salary, so this is our estimate from similar listings.
19% below the average for this role