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Director, Collections Decision Science & Strategy at Aqua Finance - ApplyBlast

Director, Collections Decision Science & Strategy

Aqua Finance

5 months ago

3.4 on Glassdoor

Corporate_Cove

Onsite

Full Time

Director

0 applicants

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About this role

A Director leads the design, deployment, optimization, and governance of predictive decisioning strategies to support outbound collections operations across multiple engagement channels, combining advanced analytics and operational strategy to drive recovery performance, customer experience, and regulatory compliance.

Responsibilities

Develop, validate, deploy, and optimize predictive models for collections segmentation and treatment strategies
Operationalize machine learning models within collections and decisioning platforms
Translate model outputs into executable decision logic and contact strategies
Monitor production model performance and recalibrate strategies based on regulatory changes and operational outcomes
Design and manage customer segmentation strategies aligned to delinquency stage and payment behavior

Skills

Qualifications

Bachelor’s degree in Analytics, Data Science, Statistics, Mathematics, Computer Science, Finance, Economics, or related field7 years of experience in decision science, collections strategy, credit risk analytics, or predictive modeling in regulated financial services