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Director, Collections Decision Science & Strategy at Aqua Finance - ApplyBlast

Director, Collections Decision Science & Strategy

Aqua Finance

4 months ago

3.4 on Glassdoor

United States

Onsite

Full Time

Senior

0 applicants

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About this role

The Director, Collections Decision Science & Strategy leads the design, deployment, and governance of predictive decisioning strategies for outbound collections operations across multiple digital channels. This role combines advanced analytics, operational strategy, and platform ownership to drive recovery performance while ensuring strict regulatory compliance in the financial services sector.

Responsibilities

Develop and operationalize predictive models within collections platforms and dialer systems.
Translate model outputs into executable decision logic and routing rules.
Monitor production model performance and recalibrate strategies based on drift and outcomes.
Design customer segmentation strategies aligned with delinquency stages and risk tiers.
Govern outbound contact policies to ensure compliance with federal and state regulations.

Skills

Qualifications

Bachelor's degree in Analytics, Data Science, Statistics, Mathematics, Computer Science, Finance, or Economics7 years of experience in decision science or collections strategy