Director, Conversational AI Agents

TELUS Digital(1 month ago)

HybridFull TimeDirector$107,000 - $133,000Global AI

About this role

The Director, Conversational AI Agents at TELUS Digital leads the global practice responsible for shaping strategy, driving innovation, and scaling enterprise conversational AI capabilities. This senior role focuses on designing and delivering complex virtual assistant solutions while growing revenue and client adoption across industries. The position also involves building and mentoring a world-class team and acting as a trusted advisor to clients and internal stakeholders.

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Required Skills

Conversational AI
Strategy
Leadership
Solution Design
Team Management
Client Engagement
Natural Language Processing
Generative AI
Architecture
Delivery Excellence

+5 more

Qualifications

Bachelor's Degree
MBA or Advanced Degree

About TELUS Digital

telusdigital.com

Telus Digital is the digital innovation and product engineering arm of TELUS that designs and builds customer-facing services, platforms, and applications. They deliver cloud-native engineering, mobile and web experiences, e‑commerce and API platforms, and data & AI solutions across telecom, health and IoT domains. Combining product design, agile engineering and data-driven insights, Telus Digital helps accelerate digital transformation and improve customer experience. Organizations partner with them for industry expertise, scalable secure platforms, and end-to-end delivery from concept to operations.