Director, Conversational AI Agents

TELUS Digital(1 month ago)

HybridFull TimeDirector$158,000 - $198,000Global AI

About this role

The Director, Conversational AI Agents leads TELUS Digital’s global practice focused on conversational agents, shaping strategy and driving growth across markets. This senior role is accountable for scaling expertise, defining platform-agnostic offerings, and ensuring the delivery of enterprise conversational AI solutions that create measurable client value. The position partners with sales, delivery, and executive stakeholders while building and developing a world-class team of conversational architects and developers.

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Required Skills

Practice Leadership
Solution Development
Team Leadership
Client Engagement
Strategic Thinking
NLP
Generative AI
Conversational Design
Technical Architecture
Delivery Management

+6 more

Qualifications

Bachelor's Degree in Computer Science, Engineering, or Business
MBA or Advanced Degree (Preferred)

About TELUS Digital

telusdigital.com

Telus Digital is the digital innovation and product engineering arm of TELUS that designs and builds customer-facing services, platforms, and applications. They deliver cloud-native engineering, mobile and web experiences, e‑commerce and API platforms, and data & AI solutions across telecom, health and IoT domains. Combining product design, agile engineering and data-driven insights, Telus Digital helps accelerate digital transformation and improve customer experience. Organizations partner with them for industry expertise, scalable secure platforms, and end-to-end delivery from concept to operations.