Director, Credit Cards Lifecycle & Engagement

State of Illinois

1 day ago

3.6 on Glassdoor

Toronto, ON

Onsite

Full Time

Director

0 applicants

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About this role

Director, Credit Cards Lifecycle & Engagement leads client engagement initiatives and marketing campaigns to enhance customer loyalty, improve customer experience, and drive profitability. They oversee the customer lifecycle strategy, collaborate with cross-functional teams, and ensure alignment with business goals.

Skills

Qualifications

10+ years of experience in financial servicesProven leadership experience managing high-performing teamsStrong understanding of customer lifecycle managementStrong understanding of Credit Card P&LExperience quantifying and attributing value to the P&L

About State of Illinois

illinois.gov

Illinois.gov is the official web portal of the State of Illinois that centralizes information and services from state agencies. The site helps residents, businesses, and visitors find government resources, forms, licensing and business services, employment opportunities, and news about state programs. It offers searchable agency directories, service portals, and links to places to go and things to see across Illinois. Users can access dedicated sections for government, business, and employment to interact with state services online.