Great Gulf Group
The Director, Customer Care will lead and develop Great Gulf's homeowner care team, overseeing the end‑to‑end homeowner journey from purchase through post‑occupancy for low‑rise residential projects. The role ensures compliance with warranty and regulatory requirements, integrates customer care within the Dynamic Builder platform, and drives improvements in customer satisfaction and operational efficiency.
Great Gulf Group of Companies is a privately held Canadian real estate developer and builder known for award‑winning, design‑driven projects. The firm develops and constructs high‑rise residential condominiums, master‑planned communities and mixed‑use commercial developments across Canada and the United States, and operates integrated construction, design and project‑management divisions. Emphasizing architectural quality, urban infill and sustainability, Great Gulf delivers end‑to‑end development services from land acquisition through completion for homebuyers, investors and municipal partners.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Great Gulf Group.
54% above the average for this role