Director, Customer Delivery & Outcomes

Ema

3 hours ago

Bengaluru, India

Hybrid

Full Time

Senior

0 applicants

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About this role

Ema is seeking a senior leader for the role of Director, Customer Delivery & Outcomes, responsible for end-to-end account management, delivery orchestration, and driving measurable outcomes for enterprise AI deployment. The role involves stakeholder leadership, account growth, and product feedback within a fast-growing enterprise AI platform company.

Skills

Qualifications

15+ years in enterprise technology delivery or consulting5+ years owning enterprise accounts end-to-endProven experience managing delivery teamsTrack record of post-go-live outcome ownershipExperience with enterprise stakeholder management

About Ema

emaengineer.com

EMA Engineering & Consulting delivers MEP design and consulting solutions, including master planning, commissioning, energy consulting, sustainability, and construction administration. The firm provides integrated design services for Education, Healthcare, and Civic projects, helping clients optimize building performance from planning through occupancy. With a collaborative, client-focused approach and experienced teams, EMA translates complex engineering challenges into reliable, energy-efficient environments. Operating under the EMA brand (Estes, McClure & Associates Inc.), the company combines engineering expertise with trusted service to expand possibilities for its clients.