Lifepoint Health
The Director, Customer Experience leads the development and execution of customer experience and enterprise service management strategies to improve service delivery across Lifepoint Business Services. This role involves optimizing ServiceNow, partnering with IT and operational leaders to streamline workflows, and establishing service standards and performance metrics. The position requires strong leadership in cross-functional initiatives, stakeholder relationship management, and driving continuous improvement within a healthcare environment.
Lifepoint Health serves patients, clinicians, communities and partners across the healthcare continuum. Our diversified healthcare delivery network extends from coast to coast, consisting of community hospitals, rehabilitation and behavioral health hospitals, and additional sites of care.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Lifepoint Health.
Lifepoint Health didn’t post a salary, so this is our estimate from similar listings.
21% below the average for this role