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Director Customer Growth, Telco at Kraken - ApplyBlast

Director Customer Growth, Telco

Kraken

2 months ago

4.2 on Glassdoor

Remote

Full Time

Director

0 applicants

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About this role

The Director of Customer Growth for Telco leads Kraken's commercial expansion across Europe, focusing on strategic BSS transformation conversations with major telco operators. This role involves building C-suite relationships, identifying transformation programs, and representing the company at industry events to drive market presence. The position requires a senior sales leader with deep telecom industry experience and a consultative approach to enterprise growth.

Responsibilities

Build and maintain C-suite relationships across Tier 1 and Tier 2 telco operators
Identify BSS transformation programmes and position Kraken ahead of RFP processes
Represent Kraken at European industry events and forums

Skills

About Kraken

kraken.tech

Headquarters

London, England, United Kingdom

Company Size

201-500 employees

Founded

2019

View Profile

Kraken is a cloud‑native operating system for utility companies that centralizes customer experience, asset optimization, and field workforce management. Built to integrate smart meter and grid data, Kraken provides modular APIs, workflow orchestration, analytics and ML tools to automate billing, outage handling, dispatching and asset maintenance. Developed within the Octopus Energy Group, it’s designed to help utilities reduce operating costs, improve reliability and deliver faster, more personalised customer service. Utilities license Kraken to replace legacy stacks and accelerate digital transformation across customer, network and field operations.