BMO
The Director, Customer Insights and Analytics leads the Canadian Retail Customer Insights and Analytics team within the Retail Risk group, transforming customer and market data into actionable insights to drive business growth and strategic decision-making. This role partners with senior executives and cross-functional leaders to foster a customer-centric culture, oversee research programs, and develop predictive models and dashboards. The position requires strong leadership, advanced analytical capabilities, and expertise in retail banking products to identify opportunities for customer acquisition, retention, and profitability.
BMO offers a wide range of personal and business banking services, including checking & savings accounts, loans, lines of credit, credit cards and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for BMO.
17% below the average for this role
BMO to sell 138 U.S. branches to First-Citizens Bank, then open 150 more, mainly in California
Oct 16, 2025