Director, Customer Operations
Campspot
About this role
Campspot is looking for a strategic and experienced Director of Customer Operations to lead and scale their customer support organization. The role involves managing teams, improving processes, and driving customer satisfaction, with a focus on operational excellence and cross-functional collaboration.
Skills
About Campspot
campspot.comCampspot is an online marketplace for campgrounds, RV resorts, glamping, and related outdoor stays. Travelers can search hundreds of properties, compare availability and amenities, and book reservations online. The company also provides reservation and property-management tools for campground and resort operators to manage listings, bookings, and payments. Campspot emphasizes simple search, clear availability, and mobile-friendly booking to streamline planning camping and RV trips.
About Campspot
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Campspot.
Salary
$110k – $130k
per year