Director, Customer Success & Strategic Implementation - Craft Education

Western Governors University(14 days ago)

HybridFull TimeSenior$126,800 - $228,300Management

About this role

The Director, Customer Success and Strategic Implementation at Craft Education leads efforts to deploy scalable apprenticeship pathways and provides technical assistance in workforce development. The role involves overseeing multiple teams, managing strategic partnerships, and ensuring program success to address labor market demands and improve workforce outcomes.

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Required Skills

Workforce Development
Project Management
Stakeholder Engagement
Program Design
Data Analysis
Partnership Building
Curriculum Development
Work-based Learning
Program Compliance
Team Leadership

Qualifications

Bachelor’s Degree
15 years of management experience
10 years leadership in cross-functional teams
3 years managing vendor relationships and budgets

About Western Governors University

wgu.edu

Western Governors University is an online university where you can earn an affordable, accredited, career-focused college degree at an accelerated pace.

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