Director, Customer Success
Inovalon
About this role
The Director, Customer Success leads and scales a Client Success organization to drive customer retention, satisfaction, and growth. This role ensures customers realize measurable value from Inovalon’s products through data-driven insights, executive engagement, and cross-functional alignment. The Director will optimize the customer journey, implement scalable processes and technologies, and oversee responsible use of AI and automation to support business growth.
Skills
Qualifications
About Inovalon
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About Inovalon
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Inovalon.
Salary
$132k – $140k
per year