reco
The Director, Customer Success leads the post-sale customer journey, including onboarding, adoption, renewal, and expansion, while building an AI-native operation to maximize customer value without linear headcount growth. This player-coach leadership role involves managing a team of Customer Success Managers, driving customer outcomes, and partnering across the customer journey to ensure success. The position requires a strategic leader with a strong background in B2B SaaS customer success, AI fluency, and executive-level stakeholder engagement.
Reco offers a Dynamic SaaS Security platform that protects your apps, identities, and data across the evolving SaaS sprawl—from discovery to threat detection. The platform emphasizes posture management, compliance, and data exposure management to reduce risk as organizations increasingly rely on SaaS. Built for enterprises, it provides continuous visibility and threat detection across SaaS applications. By keeping pace with changing SaaS ecosystems, Reco delivers a unified approach to securing modern software usage.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for reco.
reco didn’t post a salary, so this is our estimate from similar listings.
3% above the average for this role