Director, Customer Support - Americas
Kyriba(1 month ago)
About this role
Support Director, Americas at Kyriba is a senior regional leadership role responsible for shaping and aligning the customer support strategy across the Americas to drive customer trust, retention, and long-term value. The role represents Kyriba’s support function within the region and partners with global teams to ensure scalable, insight-driven operations and a strong leadership pipeline.
Required Skills
- Team Leadership
- Support Management
- Incident Management
- Escalation Management
- SLA Management
- Customer Satisfaction
- Operational Excellence
- Data Analysis
- Process Optimization
- Cross-Functional Collaboration
+2 more
Qualifications
- Bachelor's Degree
- MBA Preferred
About Kyriba
kyriba.comDiscover how Kyriba’s Liquidity Performance Platform connects, protects, forecasts, and optimizes your cash flow, data, and financial strategies.
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