Millicom

DIRECTOR DE EXPERIENCIA AL CLIENTE

Millicom

21 days ago
Santa Cruz, Bolivia
Onsite
Full Time
Senior
0 applicants
Millicom
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About this role

The Director of Customer Experience at Tigo leads the strategy to ensure a consistent, simple, and differentiated customer journey across all channels, impacting customer loyalty, revenue growth, and operational efficiency. This role involves managing regional customer experience programs, leading KPI management, and overseeing budgets, with a focus on innovation and regional service delivery. The position is strategic, leadership-oriented, and customer-centric, supporting the company's mission of connecting people and communities.

Skills

Millicom

About Millicom

millicom.com

Industries

Technology

Millicom is a leading provider of fixed and mobile telecommunications services dedicated to markets in Latin America

About Millicom

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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