Director, Delivery Acceleration Systems & Solutions

ServiceNow

1 month ago

Dublin, Ireland

Hybrid

Full Time

Senior

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About this role

The Director of Delivery Acceleration Systems & Solutions at ServiceNow is responsible for leading the evaluation, integration, and optimization of internal and third-party delivery systems that enhance the efficiency, quality, and speed of professional services delivery. They oversee a team managing internal tools, evaluate new technologies, ensure seamless system integration, and drive adoption to improve business outcomes.

Skills

About ServiceNow

servicenow.com

ServiceNow is a cloud-based platform that automates and manages enterprise workflows across IT, HR, customer service, security, and other business functions. Its Now Platform combines low-code app development, AI and automation, workflow orchestration, and analytics to digitize processes and connect previously siloed teams. Core offerings include IT service management (ITSM), IT operations, customer and HR service delivery, security operations, and industry-specific workflow apps. Organizations use ServiceNow for faster issue resolution, improved visibility, extensible integrations, and scalable operational efficiency.