Director, Distribution Operations – Americas
Sol de Janeiro(1 month ago)
About this role
The Director, Distribution Operations – Americas is a senior regional leader responsible for the company’s distribution and warehousing network across the Americas, supporting wholesale, Amazon, and direct-to-consumer channels. The role serves as the primary company liaison with external 3PL partners and works cross-functionally with supply chain, inventory, customer service, sales, and finance teams to enable scalable, cost-effective fulfillment. This position is based near Dallas/Fort Worth, TX or Hershey/Mechanicsburg, PA and operates in a hybrid model with regular onsite presence.
Required Skills
- 3PL Management
- Contracting
- Distribution Operations
- Warehouse Operations
- Negotiation
- Analytics
- Continuous Improvement
- Team Leadership
- Stakeholder Management
- Capacity Planning
+2 more
Qualifications
- Bachelor's Degree in Supply Chain, Logistics, Operations Management, or Business
- Master's Degree Preferred
About Sol de Janeiro
gorgias.helpGorgias is a conversational AI platform built for e‑commerce that centralizes customer support across chat, email, and self‑service. It combines an AI Agent, helpdesk, live chat and FAQ tools with deep integrations into merchants’ tech stacks to automate responses, route tickets, and surface order data so teams resolve issues faster and drive more sales. The platform automates common support tasks (order lookups, refunds, shipping updates) to reduce ticket volume and improve efficiency. Trusted by over 15,000 brands, Gorgias positions support as a revenue-generating channel for online retailers.
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