Director, E-Commerce Site Experience

The Director, E-Commerce Site Experience leads the digital customer experience across BenBridge.com, driving online jewelry and watch growth through site merchandising, product discovery, content, personalization, and conversion optimization. This role shapes the strategic vision for the E-Commerce business, translating business priorities and customer insights into a high-performing site experience. The position involves leading cross-functional teams, managing site experience KPIs, and advancing capabilities like onsite search and AI-driven experiences.