Director, Engagement - Mexico

The Director, Engagement - Mexico leads the post-sale customer experience for a designated vertical, owning onboarding, adoption, and long-term value realization across enterprise accounts. This role involves defining engagement models, building scalable operating rhythms, and coaching teams to deliver measurable ROI and transformative change-management programs. The position requires partnering with cross-functional leadership to accelerate client success and drive expansion opportunities within the legal tech sector.