Director, GBS Operational Excellence & Services

Aptiv is seeking a Global Business Services (GBS) Leader to build and scale its global shared services model, driving efficiency and business value across the enterprise. This role involves partnering with business units to transition services into GBS, defining a scalable service catalogue, and designing an efficient delivery model while fostering a culture of continuous improvement. The leader will manage large-scale transformation programs, integrate technology like ServiceNow and AI into business processes, and provide executive-level reporting on performance and ROI.