Director, Global Employee Relations

The Director, Global Employee Relations leads a strategic initiative to transform the Employee Relations team from a reactive function into a proactive center of excellence across Zendesk's global footprint. This role involves building data analytics capabilities, fostering a culture of continuous improvement, and ensuring alignment with People and Business strategies. The position requires providing expert advice on complex employee relations issues, leading investigations, and partnering with legal teams to mitigate risks and manage employment strategies.