Director Global Omnichannel Operations United States

alnylam

1 month ago

Hybrid

Full Time

Senior

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About this role

The Director of Global Omnichannel Operations at Alnylam is responsible for establishing and leading the company's omnichannel operating discipline, focusing on campaign execution, compliance, and scalability across international markets. This role involves leading a team of operations leaders, managing complex campaigns, ensuring adherence to privacy and regulatory standards, and refining operational processes to support global marketing efforts.

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About alnylam

alnylam.com

New Relic is a SaaS observability and telemetry platform that helps engineering teams instrument, monitor, and troubleshoot applications and cloud infrastructure. It ingests metrics, events, logs, traces, and browser real-user data to deliver APM, distributed tracing, infrastructure monitoring, log management, synthetics, and RUM. The platform provides unified dashboards, alerting, anomaly detection, and root-cause analysis, plus integrations with cloud providers, services, and CI/CD tooling. Teams use New Relic to improve performance, accelerate incident response, and gain end-to-end visibility into customer experience and system health.